Shipping, Return & Refund Policy
Thanks for using www.salcalifornia.com for renewing your dues and/or shopping for promotional items. If you are not entirely satisfied with your purchase of a product displayed in our online storefront; we are here to help. There are no refunds available on membership dues.
If you’re not pleased with your purchase from the S.A.L. Online Storefront, just contact us with 30 days and we will give you a refund or replacement. While we hope it doesn’t come to that, we’ll make it as painless as possible. In addition to the “30 day Satisfaction Guarantee,” we are also covered by a Limited Warranty. You have 30 calendar days to return an item from the date you received a product purchased from our online storefront.
To be eligible for a return:
- Contact us within 30 calendar days of receiving the product
- Your item must be unused and in the same condition that you received it
- Your item must be in the original packaging
- Your item needs to have the receipt or proof of purchase
Once we receive your item, we will inspect it and notify you that we have received your returned item, we will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment)
You will receive the credit with a certain amount of days, depending on your card issuer’s policies.
There are no refunds available on membership dues.
You will be responsible for pay for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Your generous contribution to the Sons of the American Legion, Detachment of California (“SAL-CA,” “We,” or “Sons”) supports year-round programs and initiatives we offer veterans and military families in need. As good stewards of your donations, we follow clear guidelines in processing your gifts.
Gift Policy Standards
All donations to SAL-CA support the SAL-CA and fulfill the SAL-CA mission: Strengthening the four pillars of The American Legion. Therefore, all statewide and all local squadrons’ campaigns place an emphasis on preserving American traditions and values, improving the quality of life for our nation’s children, caring for veterans and their families, and teaching the fundamentals of good citizenship.
SAL-CA manages a number of fundraising initiatives with local programs to make every donated dollar go further for veterans and military families in need throughout the state of California. We will carefully consider the needs of the associations and individuals we support and will use your gift where we determine it is most needed, so that all donations may directly and indirectly help support veterans and military families in need in your area. When processing each gift, we will follow documented SAL-CA business rules and agreements, the Donor’s Bill of Rights, and Generally Accepted Accounting Principles standards.
SAL-CA will not accept any restrictions on use of donations less than $10,000; however, if you specifically request at the time of donation that funds be distributed to an accredited Program we will honor such request so long as distribution does not conflict with other SAL-CA policies. If SAL-CA cannot honor a donor’s designation request for a gift of $10,000 or more, the gift will be forwarded to the appropriate local Program or returned to the donor. Third parties to a donation may not change the original designation of a gift. SAL-CA may refuse any gift that does not sufficiently benefit the organization, is in conflict with the Son’s mission, puts the reputation of SAL-CA at risk or is prohibited by law.
Donation Refund Policy
If you have made an error in making your donation or you have changed your mind about contributing to SAL-CA, we will honor all requests for a refund that are made within 15 days of the donation. To request a refund please send an email to firstname.lastname@example.org or call 626.396.8271. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Thank you for your support of the Sons of the American Legion, Detachment of California.